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Shipping Policy

Shipping Information:

HOLIDAY SHIPPING POLICY: All domestic orders placed on or before Dec 15th are guaranteed to ship by December 18th if not stated otherwise in the product description.

  • Processing time is separate from shipping time.
  • Orders are processed Monday- Friday (excluding holidays). Processing time requires 7-14 days.
  • Shipping timelines do not apply to orders shipped to APO/FPO addresses.
  • All shipping times are an estimation and cannot be guaranteed.

METHOD

TIME

RATE

Domestic - USPS First Class Mail Or FedEx

5 - 7 business days

Calculated at checkout based on order size

International -Standard 

7 - 14 business days 

Calculated at checkout based on order size


 

Shipping Policy 

We currently ship to:  

United States, United Kingdom, Canada, and Australia


Shipping fees are non-refundable.  For items returned toJoogsquad  due to an undeliverable addresses or issues with customs, refunds will be issued for the net price of your item(s) minus the shipping charge. 


Joogsquad  does not hold or accept any responsibility for packages that have been stated as items lost, stolen, stuck in transit, or delivered. We do not issue refunds or store credit for packages that the courier confirms as lost in transit or delivered.  Concerns or questions about your order after it has shipped should be made to the carrier directly. The Customer Support Team can only see the same tracking information given to the customer through the tracking number. 


International Shipping  Joogsquad  is not responsible for the payment of customs or VAT Fees. The fee varies and is determined by each country and cannot be calculated in advance. By processing an order, you agree and acknowledge you will pay any customs and VAT fees that may occur.